To be in control of one’s emotions means maintaining personal composure during times of stress, when things are uncertain, or when faced with conflict or disagreement. Emotional control is important during times of organizational change or when dealing with difficult employee situations. Unfortunately, some employees believe their bosses are not only bad, but so terrible that they cause employees to feel disengaged at work. A problem that is costing the US workforce over $400 Billion in lost productivity per year.
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