Saturday, May 10, 2014

Customer Centricity - Meet customer needs.

Advances in technology and communication, explosive growth in information, have given rise to a more empowered demanding global consumer. Customer needs should be meet more than ever.  But This does not mean doing everything customers want.  Customer Collaboration is a key principle of Agile, but is often ignored or given limited time and focus.  Companies using Agile offer a variety of benefits for their customers, and ensure that the voice of the customer is truly integrated into the business.  

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