Ever wondered how to create a more effective communication? Transactional analysis (TA), is a psychology idea that humans are social creatures and that a person is a multi-faceted being that changes when in contact with another person in their world. It is based on two notions, first that we have three parts or 'ego-states' to our 'personality, and secondly that these converse with one another in 'transactions' (hence the name).Conflicts arise when transactions are crossed – the Ego State addressed to is not the one the person replies with.
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