Saturday, August 31, 2013

“Feeling Into” - Coach By Walking In Your Client’s Shoes

Everyone wants to deal with someone who “gets them”–someone who really understands what they are going through. But do you really understand their position? I mean fully grasp what all of this means to your clients on a business and personal level? The word “empathy”  as rendering of the German Einfühlung, “feeling into”—is only a century old, but people have been interested for a long time in the moral implications of feeling our way into the lives of others. Empathic listening is a way of listening and responding to another person that improves mutual understanding and trust.

No comments:

Post a Comment